TECHNOLOGY · VERIFIED DEVELOPMENT
Multiple AI Chatbots Experience Simultaneous Outage
WHY IT MATTERS
The simultaneous outage of these high-profile AI chatbots highlights the fragility of complex AI systems and underscores the need for robust infrastructure and backup plans to minimize disruptions to users.
What happened
ChatGPT, Grok, and Claude, three prominent AI chatbots, experienced issues on September 3rd. OpenAI's ChatGPT started returning error messages at around 11AM ET, affecting various features such as logins, file uploads, and voice mode.
The outage also impacted xAI's Grok and Anthropic's Claude.
OpenAI has applied a mitigation and is monitoring recovery, but AI tools are still experiencing degraded performance.
PRIMARY SOURCES
ChatGPT, Grok, and Claude all went down at the same time
The Verge · Emma Roth · Discovery only; Vox Media copyright terms apply