WORLD · VERIFIED DEVELOPMENT
SpiceJet Flight to Dubai Delayed Nearly 18 Hours at Amritsar Airport
WHY IT MATTERS
The delay and inadequate passenger support may increase complaints and attract regulatory scrutiny, prompting SpiceJet to review its crisis communication and customer care policies.
What happened
A SpiceJet flight bound for Dubai was delayed for almost eighteen hours at Sri Guru Ramdas Ji International Airport in Amritsar. Passengers reported repeated schedule changes and a lack of clear communication from the airline.
The extended wait caused frustration, with many travelers worried about missed work commitments and disrupted travel plans. Several passengers requested refunds and criticized SpiceJet for not providing accommodation during the delay.
The incident has sparked calls for better passenger support and clearer updates from the carrier during prolonged disruptions.
PRIMARY SOURCES
Passengers fume as SpiceJet Dubai flight delayed by nearly 18 hours at Amritsar airport
The Times of India · YUDHVIR RANA · Discovery only; publisher copyright terms apply