SCIENCE · VERIFIED DEVELOPMENT
Manager Relationships Trump Remote Work in Job Satisfaction
WHY IT MATTERS
Understanding the factors that contribute to job satisfaction and burnout can help employers create a more supportive work environment and improve employee well-being.
What happened
A recent study of nearly 165,000 U. S. employees found that long-standing factors like feeling appreciated and having a good relationship with their manager are more important for job satisfaction than the type of workplace format.
The study, which analyzed data from 2020 to 2023, found that employees who sometimes worked remotely were the most satisfied, but this difference was modest. The researchers argue that employees' relationships with their managers are crucial, and that working together can provide more opportunities for a supportive manager to mentor and offer development opportunities. The study also found that burnout and happiness are different questions, and that feeling satisfied with a job doesn't necessarily mean feeling well overall.
Separate research has shown that factors like unfair treatment, crushing workloads, and poor communication are closely tied to burnout, regardless of work location. The findings suggest that attention should be paid to working conditions and manager relationships, rather than just focusing on remote or hybrid work arrangements.
PRIMARY SOURCES
Why your boss matters more than remote or hybrid work when it comes to burnout and job satisfaction
The Conversation US · Christos Makridis, Associate Research Professor of Information Systems, Arizona State University; Institute for Humane Studies · CC BY-ND; link/attribution intake only—no edited republication
CORRECTIONS & UPDATES
- Revision 1 · Initial ingestion · Oct 7, 2026, 1:30 PM
- Revision 2 · Source update detected · Oct 7, 2026, 1:30 PM